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Top Questions

Stylishtop is the premier destination for pre-owned luxury handbags online. We democratize luxury by sourcing and acquiring unique handbags and making them available online on stylishtop at up to 70% off retail prices. We are highly curated and specialize in luxury brands such as Hermes, Chanel, Louis Vuitton, Celine. We guarantee authenticity for all handbags.

PAYMENT

• MasterCard( Through Paypal Guest Check out)
• Visa(Through Paypal Guest Check out)
• Paypal
• Layby
• Cash when pick up

SHIPPING

No. We offer free shipping to anywhere in the world. Once your card has been authorized or your Paypal account confirmed, we will process the charges and submit the order for shipment within 1 business day.

AU Express (1-3 business days): Orders within Australia
International (7-14 business days): International Standard.

We ship via auspost, which is fully trackable and insured.

SELL

Step one: 
Complete our online quote form with only 5 mins! The expected time to receive your quote will be 1-2 business days.

Step two:
You can either ship to or drop by our store if agree with the quote

Step three:
Upon receipt, we need 2-3 business days for our authenticity and quality check.

Get payment !

Direct Sell option:
Get payment immediately upon successful authentication of item(s).
Consignment:
Get payment once it sells.

***Bags not accurately described or unauthentic will be refused and charged a $65 return fee per order as per our terms.

orders

As your purchase will be prepared quickly for dispatch, please contact our Customer Service Advisors as soon as possible to cancel or make changes to an order. Unfortunately we are unable to cancel or make changes to any orders once it is being shipped and we do not accept return order only if the items are proved to be faked.

RETURNS & REFUNDS

5 days AU returns accepted, for any reason.

Unfortunately, we don’t accept return from other countries.

Shipping both ways and transaction fees will be charged upon return.

Layby orders – for returns of LAYBY orders a service fee of 15% of the price will apply. We recommend that if there is the chance of a return, that you purchase the item outright (ie. not using layby) to ensure you can return for free.

To return an item, simply email us at info@stylishtop.com.au quoting your order number, which must be done by 5pm on the last day of the 5 day returns period.

We will then provide you with directions for shipping the item back to us.

Once received and inspected, we will refund you via your original method of payment.

• Return or exchange requests have to be submitted within 5 business days from the date of receipt.
• Item must be in its original purchase condition, including the original product packaging, All packaging must be unmarked and not defaced in any manner.
• Any item that you received with tag(s) attached must be returned with the same tag(s) intact.
• Item purchased as part of a set or multi-item pack has to be returned as a whole set.
• All returned item will be reviewed by STYLISHTOP. Item should also match the written or photographic documentation of the item's condition provided when requesting the return. Returns that do not meet these requirements will not be accepted and where applicable, customer may be charged with a fee.
• Our flexible returns policy makes your online shopping experience even easier. We practice close monitoring of the number of returns made by customers, and continued returns will be flagged and potentially refused at our discretion.
• STYLISHTOP reserves the right to offer refund based on our sole discretion.
• This Returns Policy does not apply to items that have been stated as non-exchangeable and non-refundable on stylishtop.com.au
• Shipping both ways will be charged upon return.